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About me

Experienced in Customer Service with more than 7 years of successful history working in the apparel and fashion industry. Strong leadership skills with great attention to detail, adaptability, team orientation, and agility in day-to-day work. Responsible of manage relationships with the assigned accounts, supporting them in the integral process from the pre-production stages until the final product is ready, ensuring orders are being delivered as scheduled in quantity and quality.
Monica Sharito Mejia Reyes
Account Executive, Apparel and Fashion

My Experience

Account Executive - Customer Service
Precotex - Lima, Peru
October 1, 2020
 - February 28, 2023

Maintain daily communication and develop a strong correspondence with the Main contacts of accounts assigned, through effective email communication, video conferencing, and onsite visits when possible.
Support in all aspects for submission and ensure communication discrepancies are resolved in a timely manner.
Track Developments approval status, provide approval status reports to ensure timelines are met.
Follow up: Colors, Artwork, Strike Off, Fit sample(s), and delivery.
Request the forecast per Season to the clients assigned in order to book capacity and ensure to meet the target Delivery dates per each season.
Negotiate production Prices, delivery, and terms with the Clients.
Monitor production timelines to ensure deliveries and shipments are met according to plan. Collaborate with the Production and Logistics team to resolve issues as they arise.
Perform other duties as assigned.


Account Executive
Textil del Valle - Lima, Peru
February 28, 2015
 - January 31, 2020

Establish professional and effective communication with Clients assigned in a timely manner to Build and foster long and strong relationships.
Manage and monitor the development process within the Client´s guidelines.
Follow up: Colors, fabric developments, artwork, strike off, sales samples, fit sample(s), and delivery.
Negotiating Prices, delivery, and terms with the Clients.
Ensure purchase orders are entered in a timely manner, review order confirmations, and flag any discrepancies.
Drive/own the production process with the internal team (development, planning, and production teams).
Participate in problem-solving of production-related issues to ensure the Delivery dates meeting.


PCP Intern
Devanlay Perú S.A.C - Lima, Peru
March 1, 2014
 - February 28, 2015

Maintain tracking for Production Orders.
Bring support to identify the root cause of production issues and recommend process change.
Generate and manage monthly production goal reports.
Generate the KPI´s of the Area – On-time, In full.
Generate the diary Audit and dispatch program including all the Vendors.
Analyze, document, and communicate issues in Production WIP reports.
Utilize innovative and creative techniques in accomplishing improvement in the elaboration of diary follow-up Reports.
Provide support with projects and process improvements as required.


My Education

Master of Business Administration
University Canada West, Vancouver - Canada
July 4, 2023
 -
Present

Business Administration and Management

Industrial Engineering
Universidad Católica Santo Toribio de Mogrovejo, Peru
March 1, 2009
 - December 15, 2013

Grade: Miembro del Tercio Superior

My Skills

Relevant Projects

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